This Privacy Policy ("Policy") describes how SimplicityFTW ("we," "our," or "us") collects, uses, and protects your personal information when you access and use our services.
We only collect the personal information that you voluntarily provide during the registration process. This typically includes your name, email address, and payment information. We do not collect any other personal information unless you choose to provide it in connection with the use of our services, such as through customer support inquiries.
We do not use cookies or other tracking technologies to gather information about your browsing behavior on our website.
Our third-party service providers may collect and temporarily store your IP address and its associated location information. These third-party providers will retain your IP address and related data for a maximum period of 30 days, after which the data will be deleted.
We use the personal information you provide to manage your account, process your payments, and deliver the services you have subscribed to. In some cases, we may use your email address to send service-related communications, such as billing notices, service updates, or technical support responses. We do not sell, lease, or share your personal information with third parties except as required to provide our services or as mandated by law.
All financial transactions made on our platform are conducted through a trusted third-party payment gateway. This ensures that no payment information, such as credit card details, is stored or processed on our servers. User account data is kept in a secure encrypted database.
We retain your personal information for as long as your account is active or as needed to provide you with our services. Once you delete your account it is immediately removed from our database.
We use third-party service providers to assist with payment processing. These third parties are bound by data protection and confidentiality obligations. While these providers may store or process some of your personal data, they do so only to the extent necessary for them to fulfill their services to us.